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Contact the Building Safety Regulator

Anyone in England can use this service to ask the Building Safety Regulator (BSR) a question.

Learn more about BSR (opens in a new tab)

You do not have to give us your name and contact details if you do not want to. Instead, you can ask someone you trust to ask us a question for you.

Questions you can ask the Building Safety Regulator

You can ask BSR about anything we do. For example:

  • residents’ safety and involvement
  • the responsibilities of designers, builders, building control bodies and others in the construction industry
  • guidance and building safety law
  • our statutory committees

You can also ask a question about any of BSR’s services. For example, registering a high-rise residential building, managing building control for a higher-risk building, and building inspector registration.

Before you start

To ask us a question, we will ask you for:

  • your contact details or those of someone acting for you - so we know who to respond to
  • details of your question

Get help if you cannot use this service

Telephone: 0300 790 6787

Monday to Friday, 8:30am to 5pm (except Wednesdays when we are open from 10am to 5pm)

A translation service is available if you would prefer to speak on the phone to BSR in a language other than English.

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