Contact the Building Safety Regulator
Anyone in England can use this service to ask the Building Safety Regulator (BSR) a question.
You do not have to give us your name and contact details if you do not want to. Instead, you can ask someone you trust to ask us a question for you.
Questions you can ask the Building Safety Regulator
You can ask BSR about anything we do. For example:
- residents’ safety and involvement
- the responsibilities of designers, builders, building control bodies and others in the construction industry
- guidance and building safety law
- our statutory committees
You can also ask a question about any of BSR’s services. For example, registering a high-rise residential building, managing building control for a higher-risk building, and building inspector registration.
Before you start
To ask us a question, we will ask you for:
- your contact details or those of someone acting for you - so we know who to respond to
- details of your question
Get help if you cannot use this service
Telephone: 0300 790 6787
Monday to Friday, 8:30am to 5pm (except Wednesdays when we are open from 10am to 5pm)
A translation service is available if you would prefer to speak on the phone to BSR in a language other than English.